Dynamic Caller ID allows you to set unique rules that modify the caller ID display based on the outgoing phone number called. You can set rules that match a feature code, area code(s), or a more advanced set of variables using Regular Expression algorithm. Once set, each outgoing call that matches the pattern can display a unique and customized caller.

<aside> 💡 NOTE: This documentation refers to the Monster UI implementation

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Before you start

• Inventory your available phone #s use for settings. Note: you must own the number you use in order for the Caller ID setting to be active.
• List of Caller ID rules and phone #s you want to use.
• List of Feature Codes already activated in Smart PBX (e.g. *72 to enable call forwarding) so your new codes don’t conflict. Dynamic Caller ID supports 3-digit codes.

Quick Steps

1. From your Kazoo home page, choose the Caller ID icon above.

2. Choose Create Rule.

   

3. Enter a name to define the rule.

4. Select a number from your list of available numbers to show as the “virtual ID”

5. Define details of the rule, and when to trigger its use. Options are- Match by feature code – 3-digit feature codes are recommended- Match by area code- Use Regular Expression (RegEx). This is a customized coding option for advanced users to capture a sequence of characters or numbers (for example including multiple Area Codes) using a RegEx algorithm supplied by you. The simulator button will test the RegEx.

   

6. Review, Edit, and Save your Rule

You will see a listing of your rules at your landing page, where you can turn it on or off, edit, or delete each rule individually.