This app provides MS Teams direct routing integration to our Hosted, Private, and Global customers. This article will provide you with all the information that you need to get started.

<aside> 💡 NOTE: This documentation refers to the Monster UI implementation

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Overview

This app provides MS Teams direct routing integration to our Hosted, Private, and Global customers. This article will provide you with all the information that you need to get started.

Pricing

Once you Integrate MSTeams you will see additional charges to your account.  This will be based on the number of users you sign up for the integration:

• Your KAZOO user/device license plus $2.50 for each Teams integration
  • Includes the costs of TeamMate
  • Does NOT include Microsoft Phone system licenses for end users
    • A Microsoft Phone System license or comparable add-on license is needed. Get more info on that here.
• If you can commit to a volume of 1,000 Teams integrated users/devices, please contact [email protected] for a volume discount.

Onboarding

Resellers Onboarding is required to  enable your account to manage your own Enterprises. To initiate your Reseller onboarding, please complete the Microsoft Teams Reseller Onboarding Form and email it to [email protected]:Microsoft Teams Reseller Onboarding Form.docx

Once we receive the completed form and process your request, you will receive an invitation email from us containing a link and pin number for registering to the TeamMate reseller portal.

Resellers can then guide Enterprise MS Office administrators in the following configurations. There are a few preliminary steps we suggest you and your customers take before beginning the registration process, please visit the following link.