The Porting app makes it easy to upload all of your documentation to your Port Order, gives you the option to e-sign, and even lets you bulk port order without the need to contact support.

**With the Porting app, you can:

• Create a new port request at any time
• Easily upload all necessary documentation to your port request
• View the status ofyour Port Request and the reference number for your request time

<aside> 💡 NOTE: This documentation refers to the Monster UI implementation

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When porting a number, you are using the portal to deal directly with the carriers. The process is noted below. Please pay attention to the notes, as these can be important in completing a successful port and can all be the cause of rejections from the carriers.

Checklist for Porting – What you’ll need

• Completed / recently updated Branding Configuration app. in Kazoo
• A list of numbers you want to port – 800 numbers should be a separate list
• A .pdf copy of your recent bill dated within 15-20 days (required by the carrier)
• A .pdf copy of your LOA (Letter of Authorization) for your current carrier, MUST be within 30 days of your request (preferably 15 days of your request to allow for delays).
• Syntax to use for Company Name, especially if you have distributed offices. (for example, ABC Company - Philadelphia, ABC Company - Denver)