Provisioner allows for system, reseller, account, and device-wide device settings defaults to be defined and managed. Enhanced security features also provide unique per-account settings for additional peace of mind and IP-based abuse detection to deter hacking.

<aside> 💡 NOTE: This documentation refers to the Monster UI implementation

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User Stories

• An administrator wants to customize devices added to a KAZOO account.
• An administrator wants to ensure security settings are compliant with company protocol.
• An administrator wants to make sure configuration details and files are secure from scanners and malicious users.

Overview

Use SmartPBX or Callflows to create a new device. This will ensure SIP credentials are generated in Kazoo. While Advanced Provisioner does have the ability to create a device, it creates one without SIP credentials.

Once a device has been configured it generates a secure “config file” that is unique to that device and accessed by KAZOO during call events that include the device. Provisioner enables additional configuration options, and is used if

1. An account or company to bootstrap hundreds of devices with minimal effort.
2. Devices to be pre-set with KAZOO compatible settings and features.

<aside> 💡 NOTE: The config file is critical to correct usage of the devices and KAZOO. If it is corrupted or hacked it can cause considerable issues with your account. Please make sure you invest the time and resources for a point person to understand how this works.

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Currently KAZOO supports eight brands and 200 models of devices. A full list of these devices can be found HERE.

Applications that can affect Device configurations

There are three applications in the Monster environment that access some or all Provisioner settings,

• SmartPBX This is the most accessible and user friendly access to customizing user specific devices. It is recommended all devices be initially added using SmartPBX.