The purpose of this article is to provide instructions on how to set up an account in Trunking.io and activate the inbound and outbound services.
To begin, find the Trunking.io application on the 2600Hz platform.
Launching the Trunking.io app from 2600Hz portal automatically links the Reseller 2600Hz and Trunking.io accounts.
Resellers who wish to create their accounts directly in the Trunking.io portal, instead of using the Trunking.io app within the 2600Hz portal, should contact [email protected] to have their 2600Hz Reseller and Trunking.io accounts linked.
Click the “Sign up” button, and you will then be redirected to the registration page, where you should enter your first and last name, email, phone number, and company name.
After clicking the “Submit Form” button, you will receive an email at the address you provided.
This email contains a “Get Started” button which, when clicked, will open a browser page where you can complete the extended sign-up form.
The extended sign-up form in the wizard spans several pages:
Regulatory Info: on this page, you specify the company type (e.g., voice service provider, private user, or government user) and indicate whether the HQ address is a virtual office.
There’re three options of the Company Type that you can select from:
Depending on your selections, additional fields may appear requesting details such as FCC registration number, network traffic data, company CID, and whether the company has implemented the STIR/SHAKEN framework.
If a reseller does not provide telecom services to other parties, they should proceed with the registration as an End User. Those who do resell telecom services are classified as Voice Service Providers and must provide additional information, including STIR/SHAKEN details.
As you can see on this page, there is a field labeled “Has your company implemented the STIR/SHAKEN authentication framework into the IP portions of the voice network?” Select “No” at this stage of the registration process. Even if you already have a STIR/SHAKEN certificate, this feature cannot be enabled until your company is fully registered and verified.
To learn more about obtaining a STIR/SHAKEN certificate and activating the related services offered by Trunking.io, please refer to the **corresponding article.**
Login Information: enter your first name, last name, and password on this page.
