The User Portal app gives you all of your personalized communications information in one place. View corporate contacts, manage voicemails and faxes, see devices registered, and more. All without exposing end-users to complexities of the entire platform.
<aside> 💡 NOTE: This documentation refers to the Monster UI implementation.
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Today’s users demand more control of their phone system than ever before. Administrators are tasked with providing these features while avoiding complicated user interfaces and instructions for end-users.
The User Portal app gives you all of your personalized communications information in one place. View corporate contacts, manage voicemails and faxes, see devices registered, and more. All without exposing end-users to complexities of the entire platform.
The User Portal’s UI is easy to navigate. You can ensure devices are online and registered.
You can view and listen to voicemails, see who has sent you a fax and download the fax online, or delete it from your fax mailbox.
In addition, if you have changing needs, you can modify incoming call handling settings such as call forwarding or simultaneous ringing across devices.
User Portal also exposes an advanced personal conference bridge system, allowing you to manage your own dedicated conference bridge. See who has called in, manage user access to the conference and see who is talking, real-time.
Settings You can set your own call forwarding number or configure their voicemail to email settings. You can manipulate Caller ID handling on forwarded calls to help identify work calls on your personal number.
Conference bridges You can set your own pins and manage moderators for every conference. Every call is tracked, and every device that connects is shown. You have real-time control on conference using lock, mute, unmute and hangup options.
Contact list You have your own list of contact numbers, in addition to direct dialing out of the UI.